Beyond Billables: Rethinking Leadership and Teams in Professional Services

September 04, 20252 min read

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What does it take to build a law firm that challenges the traditional model—and thrives? 

In this episode, I sit down with the leaders from Hive Legal, a values-led firm that has reimagined what it means to work in legal services. From purpose-driven strategy to radical flexibility, this conversation explores how a commitment to trust, innovation, and team alignment has shaped their success. 

We dive into the realities of leading with integrity, building psychological safety, and creating an environment where people genuinely want to show up, collaborate, and grow. 

Whether you're leading a professional services team or rethinking how your workplace shows up in the world—this episode offers practical insight and inspiration. 

In this episode, we cover: 

  • How Hive Legal redefined flexibility before it became a trend 

  • Why trust is a daily practice, not a policy 

  • The role of courageous conversations in driving clarity and connection 

  • Leading through disruption with purpose and intentionality 

  • How distributed leadership works when values are shared 

  • Building culture that supports wellbeing and high performance 

  • What happens when you treat people like adults—and mean it 

What struck me most was how clearly this team lives their values—not just words, but as a daily practice. When you create a culture based on trust and flexibility, you get teams who show up with energy, ownership, and a real sense of belonging. Hive Legal is proof that building thriving cultures isn’t fluffy—it’s strategic. 

If this episode sparked something in your own leadership practice or team culture, I’d love to hear your reflections. 

Where to get the book, Thriving Leaders: Learn the Skills to Lead Confidently: 

Physical:  ⁠⁠Purchase here⁠⁠ 

International:  ⁠⁠Amazon⁠⁠  ⁠⁠Booktopia⁠⁠  ⁠⁠Barnes & Noble⁠⁠ 

Audio:  ⁠⁠Audible⁠⁠  ⁠⁠Spotify⁠⁠ 

 

For all other resources:  

⁠⁠Learn more about our leadership programs⁠⁠  

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– Want to connect directly with Claire? ⁠⁠[email protected]⁠⁠  

– Follow on ⁠⁠LinkedIn⁠⁠  

– Visit: ⁠⁠www.thrivingculture.com.au 

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